SHIPPING & DELIVERY

FREE SHIPPING

International products on shopandmall are shipped for free. We are able to package our products with free shipping and all duties paid to enable our customers have peace of mind and receive their products at their addressed designations.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. Shopandmall.co.za primarily ships to South Africa.

If you need your product shipped to other parts of the world please contact us.

CUSTOMS

Most products on our sites include custom duties to South Africa. Where this is not the case you will be informed accordingly.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
South Africa10-15 Business days after payment clears
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Mexico, Central America, South America15-30 Business days
Max delivery time – 20 business days.

*This doesn’t include our 2-5 day processing time. The processing time includes time it takes for payment to clear.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. In the rare occasion where tracking is not available for your item you will be informed before hand.  For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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